Please follow the following procedures for a refund or replacement product:
At HouseLabels.com, we strive to ensure that our HouseLabels brand products are of the highest quality and that your order arrives on-time and intact. You may return unopened items within 30 days of delivery for either (i) a full refund (excluding expedited shipping and handling charges) or (ii) a replacement product free of charge, if you should encounter any problem with your order, or are unsatisfied for any reason. We'll also pay the return shipping costs if the return is a result of our error. If you elect for a refund, it will be issued to your original form of payment.
Once we receive the package, we will immediately issue your refund or ship your replacement product.